"I held a remote consultation in Egypt with FaceTalk"

What can you do if you need to hold a consultation with a young patient who lives in Egypt? Professor Leo Schultze Kool, interventional radiologist at Radboud University Nijmegen Medical Center, boldly decided to use FaceTalk. "The patient and his mother saved two airfares and a long trip to the Netherlands, but the 30-minute informative consultation still took place as usual."

"The diagnosis of my patient had previously been made in Egypt. The mother wanted to consult with me about whether additional treatment would be required for her child and whether she would have to come to the Netherlands for this treatment. They are Dutch, but are living in Egypt as ex-pats. At that point, I thought about FaceTalk; I had heard about it previously and wanted to try it myself. I told the mother that we would be able to have a video consultation, but if this was unsatisfactory then she would still have to purchase the airline tickets. However, the video consultation worked very well, so this was unnecessary."

PROVIDING INFORMATION AND ADVICE VIA FACETALK

"I gave the mother instructions about using FaceTalk and helped her with accepting the video consultation. We both held the consultation on a PC. Once you understand how it works, it is an easy system to use."

Prior to the FaceTalk consultation, the intervention radiologist had received MRIs and reports (translated into English) from the Egyptian hospital. "As a result, I was able to provide a good explanation and ultimately make a recommendation. As a matter of interest, it is now been determined that no additional treatment of the disorder will be initiated. In the future, we can continue contact via FaceTalk, for example if the symptoms become worse."

FOR MORE INFORMATION

he department of the interventional radiologist Leo Schultze Kool is currently setting up a FaceTalk pilot. They are determining how they can combine several remote consultations during a consultation session and what type of consultations are most suitable for this approach.

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