What can you do if you need to hold a consultation with
a young patient who lives in Egypt? Professor Leo Schultze Kool,
interventional radiologist at Radboud University Nijmegen Medical
Center, boldly decided to use FaceTalk. "The patient and his mother
saved two airfares and a long trip to the Netherlands, but the
30-minute informative consultation still took place as
"The diagnosis of my patient had previously been made in Egypt.
The mother wanted to consult with me about whether additional
treatment would be required for her child and whether she would
have to come to the Netherlands for this treatment. They are Dutch,
but are living in Egypt as ex-pats. At that point, I thought about
FaceTalk; I had heard about it previously and wanted to try it
myself. I told the mother that we would be able to have a video
consultation, but if this was unsatisfactory then she would still
have to purchase the airline tickets. However, the video
consultation worked very well, so this was unnecessary."
"I gave the mother instructions about using FaceTalk and helped
her with accepting the video consultation. We both held the
consultation on a PC. Once you understand how it works, it is an
easy system to use."
Prior to the FaceTalk consultation, the intervention radiologist
had received MRIs and reports (translated into English) from the
Egyptian hospital. "As a result, I was able to provide a good
explanation and ultimately make a recommendation. As a matter of
interest, it is now been determined that no additional treatment of
the disorder will be initiated. In the future, we can continue
contact via FaceTalk, for example if the symptoms become
he department of the interventional radiologist Leo Schultze
Kool is currently setting up a FaceTalk pilot. They are determining
how they can combine several remote consultations during a
consultation session and what type of consultations are most
suitable for this approach.